Role Overview
The Business Development Manager will play a critical role in identifying, pursuing, and securing new business opportunities for NEXperience. This role requires a strategic thinker with strong interpersonal skills, industry knowledge, and a proven ability to build and nurture client relationships. The ideal candidate will thrive in a fast-paced, results-oriented environment and will be passionate about driving growth and achieving targets.
Key Responsibilities
- Client Acquisition and Relationship Management
- Identify and engage potential clients in key target markets.
- Build and maintain long-term relationships with clients, ensuring satisfaction and retention.
- Conduct regular client meetings to assess their needs and present tailored solutions.
- Market Research and Strategy Development
- Conduct thorough market analysis to identify trends, competitor activities, and new business opportunities.
- Develop and implement business development strategies aligned with the company’s goals.
- Monitor market changes and adjust strategies accordingly to stay competitive.
- Proposal and Contract Management
- Prepare and deliver compelling business proposals, presentations, and RFP responses.
- Negotiate contracts and ensure alignment with company policies and profitability goals.
- Collaboration and Communication
- Work closely with cross-functional teams, including operations, marketing, and technology, to deliver on client expectations.
- Provide feedback from clients to improve service delivery and product offerings.
- Represent NEXperience at industry events, conferences, and networking opportunities.
- Performance Tracking and Reporting
Qualifications and Skills
- Bachelor’s degree in Business, Management, or a related field (MBA or equivalent preferred).
- 5+ years of experience in business development, sales, or consulting within the offshoring, outsourcing, or BPO industry.
- Deep understanding of offshoring strategies, industry trends, and regulatory environments.
- Proven track record of meeting or exceeding revenue targets.
- Exceptional interpersonal, communication, and negotiation skills.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM tools, MS Office Suite, and virtual communication platforms.
- Ability to thrive in a fast-paced, results-driven environment.
What We Offer
- Competitive compensation package, including base salary in $ and performance bonuses.
- Opportunities for career growth in a rapidly expanding company.
- Exposure to a diverse range of industries and global markets.
- Collaborative and innovative work culture.